SAVEIT - Frequently Asked Questions
GENERAL
Saveit is India's first consumer tech platform offering 300+ brand cards with exclusive discounts, instant delivery, and UPI-like scan-and-pay technology for seamless redemption.
Yes. We use end-to-end encryption (TLS 1.3), RBI-authorized payment gateways, two-factor authentication, and comply with ISO 27001 and DPDP Act 2023 standards.
Yes. Registration is free and required for secure transactions and gift card delivery. You need a valid Indian mobile number, email address, and must be 18+ years old.
Saveit operates pan-India via www.saveit.in, mobile applications, and all major desktop browsers.
PURCHASING
Browse or search for your brand, select denomination and quantity, complete payment. You'll receive the card via email/SMS instantly.
Common denominations include ₹100, ₹250, ₹500, ₹1,000, ₹2,000, ₹5,000, and ₹10,000. Some cards can generate gift cards for exact bill amount.
Yes. We offer exclusive savings for our users on 300+ brands at 10 lac+ stores across India, plus exclusive bulk deals for corporates and handcrafted deals for our users for extra savings.
There is no minimum and maximum from Saveit. It varies from brand to brand. Terms and conditions mentioned.
DELIVERY & REDEMPTION
Instant digital delivery via email, SMS, and in-app ('My Vouchers' section).
Check email spam folder and 'My Vouchers' in your account. Use the 'Resend' button in order details. If still not received after 30 minutes, contact [email protected].
You can redeem the card online by visiting the brand's website/app, adding items to cart, selecting 'Gift Card' payment at checkout, and entering your voucher code and PIN. You can also redeem in-store by visiting participating outlets. Redemption instructions are included with each card.
Depends on the brand. Amazon allows unlimited stacking, Flipkart allows up to 15 cards, BigBasket up to 5. Some restaurants allow only 1 voucher per bill.
Most brands offer 12 months validity from issue date. Some offer 6, 18, or 24 months. You'll receive expiry reminders at 30, 15, 7, and 1 day before expiration.
PAYMENT & WALLET
We accept UPI (all apps), credit/debit cards (Visa, Mastercard, RuPay, Amex), net banking (50+ banks), digital wallets (Paytm, PhonePe, Amazon Pay), and Saveit Wallet.
No. All payment gateway charges are borne by Saveit. You pay only the gift card amount minus any applicable discounts.
Your digital wallet for 1-click checkout, instant refunds, cashback, and exclusive deals. Add money via UPI, cards, or net banking (₹100-₹10,000 per transaction). No charges for adding funds.
No.
REFUNDS & SUPPORT
Only on gift card not generated.
Refund to original payment method takes 24 business hours.
Once generated you can't.
Email [email protected] (24-hour response), use in-app chat (10 AM - 6 PM IST, Mon-Sat), call customer support (9 AM - 7 PM IST, Mon-Sat), or visit help.saveit.in.
GIFTING & CORPORATE
Yes. Click 'I'm Gifting' during checkout, enter recipient's email/mobile, add a personalized message, and schedule delivery (up to 1 year in advance). Recipient doesn't need a Saveit account.
Yes. We provide bulk purchases (minimum 50 cards), volume discounts, GST invoicing, employee rewards, custom branding, and dedicated account managers. Contact [email protected].
SECURITY & ACCOUNT
Use a strong password (8+ characters with mixed case, numbers, symbols), enable two-factor authentication, never share credentials, log out on shared devices, and monitor account activity regularly.
Click 'Forgot Password' on the login page, enter your registered mobile/email, receive a reset link (valid 1 hour), and create a new password. OTP reset is also available for instant access.
Go to Settings > Profile, select the field you want to change, verify your current contact via OTP, enter new details, and verify via OTP. Both old and new contacts must be verified.
Yes. Email [email protected] with your registered contact. Deletion is permanent and cannot be undone. All history will be lost and unused wallet balance forfeited.